Handmade 3D Flowers

TERMS & CONDITIONS

PLEASE READ PRIOR TO PURCHASING

• Houston shipping address: You will receive your order within 2 - 3 business days.
• Free US shipping on orders totaling 100$ or more. Discount will automatically update at checkout.
• We aim to ensure that you receive your order as quickly as possible.
• Orders are processed and shipped Monday-Friday excluding holidays and weekends.

CONTACT US

• If you have any questions or need assistance please email us at DYNAMICNAILSUPPLY@GMAIL.COM and we will be happy to assist you. PLEASE include your name, your phone number, and your order number. *Order numbers can be found on your order confirmation email in the upper right hand corner* Please allow up to 24 hours for a response.

INTERNATIONAL ORDERS

• We ship everywhere except Mexico! The customer is responsible for paying any custom fees. USPS 7-21 Business days. DHL 2-3 Business days.

PROCESSING TIMES

• Shipping: Packages will be processed and shipped within 1-2 business days of order being placed. In the event we experience high order volume processing may be delayed by 1 extra business day. All Packages will ship via USPS First Class(3-5 Business days excluding holidays and weekends & not including processing time) or Priority Mail (1-3 Business days excluding holidays and weekends & not including processing time). Delivery times are estimated and not an exact guarantee.There will be no shipping fee refunds for delivery delays caused by USPS or circumstances beyond our control such as bad weather etc. Please ensure you have enough time to order. Orders over $100 will require a signature upon delivery. Tracking numbers will be emailed to you once your package has shipped. Once packages are delivered to USPS Nail Heaven is NOT responsible for lost, stolen, damaged or delayed packages! Please contact the United States Postal Service (1-800-275-8777) to report all claims. In the event a package is returned/undeliverable for any reason the customer will be responsible for reshipping cost.
• Free US shipping on orders totaling 100$ or more. Discount will automatically update at checkout.
• Please be sure to input correct shipping address as it cannot be changed after your order is placed.

REFUNDS/EXCHANGES

• Due to the nature of products sold there are absolutely NO REFUNDS OR EXCHANGES! ALL SALES ARE FINAL! All orders are packaged under video surveillance with accuracy and care. In the unusual case there is a problem with your order, you receive the wrong order, or are missing items from your order please contact us within 3 business days of receiving your package. We will investigate the issue and correct any mistake caused on our behalf.

Return & Exchanges: (if applicable)

• Requests must be made within 72 hours (3) days of receipt of your order.
• If applicable, exchanges will be made only if items are defective.Item will be replaced with original item purchased. No substitutions will be granted. Item will be inspected upon receipt and an email will be sent to notify you that we have received your returned item.
• We will also notify you of the approval or rejection of your exchange. If you are approved, then your new order will be processed within 72 hours.