Terms & Conditions
PLEASE READ PRIOR TO PURCHASING
We aim to ensure that you receive your order as quickly as possible.
Orders are processed and shipped Monday-Friday excluding holidays and weekends!
Houston shipping address: You will receive your order within 3-7 business days
CONTACT US
If you have any questions or need assistance please email us at support@dynamicnailsupply.com and we will be happy to assist you. Include your first name, last name, and your order number. *Order numbers can be found on your order confirmation email in the upper right hand corner* Please allow up to 1 - 2 business days for a response.
About us
Welcome to www.dynamicnailsupply.com
We offer a variety of nail products at absolute low prices. Check out our catalog and you will be amazed. Our goal is to provide great products, low prices and high level of customer service here in www.dynamicnailsupply.com.
We are committed to make our customers shopping experience as pleasant as possible. This is one way web store prolongs our customer relationships.
We are located here in Houston, Texas, United States so your shipping will be processed easier and faster.
Refunds/exchanges policy
Due to the nature of products sold there are absolutely NO REFUNDS OR EXCHANGES! ALL SALES ARE FINAL!
If applicable, exchanges will be made only if items are defective and the exchange request must be made within 3 days of receipt of your order. The item will be replaced with original item purchased. No substitutions will be granted. Item will be inspected upon receipt and an email will be sent to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange. If you are approved, then your new order will be processed within 72 hours.
Processing time
Shipping
Packages will be processed and shipped within 1-2 business days of order being placed once payment clears. In the event we experience high order volume processing may be delayed by 1 extra business day. All packages will ship via USPS.
Please check your name, shipping address and other information before checking out. Once the transaction is completed, it can not be changed. Please keep in mind that we only ship to Paypal Confirmed Addresses Only.
Delivery times are estimated and not an exact guarantee. There will be no shipping fee refunds for delivery delays caused by USPS or circumstances beyond our control such as bad weather, holiday, natural disasters etc. Please ensure you have enough time to order.
Order over $100 will require a signature upon delivery. Tracking numbers will be emailed to you once your package has shipped. Once packages are delivered to USPS, Dynamic Nail Supply is NOT responsible for lost, stolen, damaged or delayed packages. Please contact the United States Postal Service (1-800-275-8777) to report all claims. In the event a package is returned/undeliverable for any reason the customer will be responsible for reshipping cost.
Free US shipping on orders totaling $100 or more. Discount will automatically update at checkout.
Payment
Our preferred method of payment is Paypal. Paypal is one of the safest and most secure ways to make an online payment. We do not have access to share your credit card information with anyone. Your information is secured via Paypal.
Incorrect orders/products
In rare occurrences a mistake or delay can happen from our end, we will make every effort to correct it. If we shipped the wrong item or something is missing, we will re-ship it at our expense using the same method of shipping as your original order. You must notify us of any incorrect or missing items within 3 days after receipt of your shipment. Please be assured that our orders are processed with video surveillance to ensure that no packing errors occur.
If at any time the product you ordered is not available, we will reach out to you by either phone, email, or both to see if you are interested in a product substitution. If this is not a feasible option for you and you wish to cancel your order completely, we will issue your payment as a refund immediately.