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PRODUCT DETAILS
1 bag includes 20 pcs Planet Charm for Nails art designer (Silver Crystal rhinestone engraved)
If you have any questions or concerns about the products, please do not hesitate to contact us:
Company Name: Dynamic Nail Supply LLC
Store location: 8795 Antoine Dr, Suite 111, Houston, TX 77088
Phone: 346-714-9983 (Ms. Kate)
Instagram: @DynamicNailSupply
Tiktok: @DynamicNailSupply
20 pcs Planet Charm for Nails art designer (Silver Crystal rhinestone engraved)
About Us
We sell a wide range of nail products at very low prices.
Our focus: great products, low prices, and excellent customer service.
Based in the U.S., so orders ship quickly and easily.
Contact Us
Phone: +1 (832)-328-8320
Address: 8795 Antoine Dr, Suite 111, Houston, TX 77088
Response time: 1–2 business days
Please include your full name and order number when contacting us.
Refunds & Exchanges
All sales are final – no refunds or exchanges.
Defective Items
If you receive a defective item:
Please email us at support@dynamicnailsupply.com with clear photos of the product in question.
We will open an investigation upon receiving your email.
Defective items must be reported within 3 days of receiving your order.
If approved, we will send a replacement of the same item (no substitutions allowed).
Returned items will be inspected before an exchange is approved.
Processing Time
Orders ship within 1–2 business days after payment clears.
During high order volume, allow 1 extra day for processing.
Carriers: USPS, UPS, or FedEx.
Shipping
Double-check your name and shipping address before checkout.
No changes can be made once an order is shipped.
Only ships to Verified/Confirmed Addresses.
No refunds for delivery delays due to USPS or external issues (e.g. weather, holidays).
Orders over $100 require a signature at delivery.
You’ll receive a tracking number once your package ships.
Once delivered to the shipping carrier, Dynamic Nail Supply is not responsible for lost, damaged, delayed, or stolen packages.
If returned or undeliverable, the customer must pay for re-shipping.
Free Shipping
Free U.S. shipping on orders $100+ (applies during active promotions).
Discount applies automatically at checkout.
International Orders
Shipping fees are paid at checkout.
Import taxes/duty fees are paid by you upon delivery (varies by country).
If the duty fee is unpaid, the package will be returned, and you’ll be charged for return shipping.
Delays may occur due to customs or international conditions.
Worldwide Shipping Carrier: DHL or UPS
Payments
All payments are securely processed through Shopify Payments.
We do not have access to your credit card information at any point.
The billing ZIP code must match the credit card’s registered ZIP code to complete the transaction.
If your order is flagged as high-risk by our system:
We may request a photo ID to verify your identity.
In some cases, the system may automatically cancel your order without prior notice for security reasons.
Incorrect or Missing Items
If we made a mistake or item is missing, we’ll fix it at our expense.
You must notify us within 3 days of receiving your order.
We use video surveillance during order packing for quality control.
If a product is unavailable, we’ll contact you to offer a substitution or a refund.
Wrong Shipping Address
If you entered the wrong shipping address:
Please email us or call immediately within 1 hour of placing your order to request a correction.
Contacting us within this window increases the chance we can update the address before your order is processed.
Note:
Our online customer service hours are 10:00 AM to 6:00 PM (Central Time), Monday–Tuesday and Thursday–Sunday. We are closed every Wednesday.
Contact Us
Phone: +1 (832)-328-8320
Address: 8795 Antoine Dr, Suite 111, Houston, TX 77088
Response time: 1–2 business days
Please include your full name and order number when contacting us.